Bot API

Bot APIs are admin APIs and therefore can only be accessed using Private Key. If you want to know what exact headers you need to send in admin APIs, You can check the Admin API section.

Create Bot

You can create a bot by using the Create a New User API call except that a callback URL is specified in order for the bot to receive messages.

POST https://api.channelize.io/v2/users

Body Params

The following table lists the parameters this API call supports.

Name	Type	Required	Default	Description
id	string	no	auto generated	The unique ID of the bot.
displayName	string	yes	-	The bot's name.
profileImageUrl	string	no	null	The URL of bot's profile image.
role	string	yes	"user"	The user's role. The allowed values are "user" and "bot". Set "bot" to create bot
config	object	yes	null	The bot's configuration which includes callbackUrl & aiPlatform.
createdAt	string	no	$now	The timestamp when the bot was created.

Currently the allowed value for aiPlatform is "custom".

{
    "displayName": "Channelize Dummy Bot",
    "role": "bot",
    "config": {
        "aiPlatform": "custom",
        "callbackUrl": "https://dummybot.com"
    }
}

Response Body

Status Code : 201

{
    "id": "86428bd0-0459-11ea-b71b-cd93082f1d39",
    "displayName": "Channelize Dummy Bot",
    "language": "en",
    "isOnline": false,
    "visibility": true,
    "notification": true,
    "role": "bot",
    "config": {
        "callbackUrl": "https://dummybot.com",
        "aiPlatform": "custom"
    },
    "createdAt": "2019-11-11T08:01:53.932Z",
    "updatedAt": "2019-11-11T08:01:53.932Z",
    "isDeleted": false
}

List Bots

You can list bots by passing role query param to bot in “List Users” API call.

GET https://api.channelize.io/v2/users?role=bot

Query Parameters

Name	Type	Required	Description
search	string	no	Specify the searching text. This searching text will be matched with bot's display name..
sort	string	no	Specify the sorting criteria for your results. Allowed values are displayName ASC and displayName DESC.
limit	number	no	Specify the number of results.
skip	number	no	Specify the number of results you want to skip from the begining.

Response Body

Status Code: 200

[
    {
        "id": "86428bd0-0459-11ea-b71b-cd93082f1d39",
        "displayName": "Channelize Dummy Bot",
        "language": "en",
        "isOnline": false,
        "visibility": true,
        "notification": true,
        "role": "bot",
        "config": {
            "callbackUrl": "https://dummybot.com",
            "aiPlatform": "custom"
        },
        "createdAt": "2019-11-11T08:01:53.932Z",
        "updatedAt": "2019-11-11T08:01:53.932Z",
        "isDeleted": false
    }
]

View Bot

You can view bot by using the “View User” API call.

GET https://api.channelize.io/v2/users/{botId}

Response Body

Status Code: 200

{
    "id": "86428bd0-0459-11ea-b71b-cd93082f1d39",
    "displayName": "Channelize Dummy Bot",
    "language": "en",
    "isOnline": false,
    "visibility": true,
    "notification": true,
    "role": "bot",
    "config": {
        "callbackUrl": "https://dummybot.com",
        "aiPlatform": "custom"
    },
    "createdAt": "2019-11-11T08:01:53.932Z",
    "updatedAt": "2019-11-11T08:01:53.932Z",
    "isDeleted": false
}

Update Bot

You can update bot details such as display name and callback URL by using the “Update User” API call.

PUT https://api.channelize.io/v2/users/{botId}

Body Parameters

Name	Type	Required	Description
displayName	string	no	The bot's name.
config	object	no	The bot's configuration which includes callbackUrl & aiPlatform.

{
    "displayName": "Channelize Dummy Bot1",
    "config": {
        "callbackUrl": "https://dummybot1.com"
    }
}

Response Body

Status Code: 204

null

Delete Bot

You can delete bot by using the “Delete User” API call.

DELETE https://api.channelize.io/v2/users/{botId}

Response Body

Status Code: 204

null